The scope of this article is to explore the transaction profitability of frequent and sporadic buyers in the e-commerce arena. Evidence in relationship marketing literature stressing the impact of purchase frequency on customer transaction profitability as well as recent academic research...

Purpose - This paper aims to investigate whether the technological paradoxes identified and prevalent in a series of technologies are also identified in the relationship between executives and smartphones, as well as which of these paradoxes is most strongly detected in this relationship....

Software development companies face a globalized, highly competitive and turbulent environment, where efficiency, efficacy and innovation capacity are critical for survival. In this context, small and medium enterprises (SMEs) tend to suffer the most due to the scarcity of resources to which...

This paper aims to develop and present a framework that enables the creation and deployment of regional capacity-building networks in e-government. To accomplish this goal, a focus group is used for the creation of real Inter American Network Capacity-Building in e-government. The findings from...