Mass customization is a business strategy that aims at satisfying individual customer needs, nearly with mass production efficiency. It induces a high complexity level because of various customer requirements and a steadily changing environment. However, mass customization has some potential to...

While soft OR tools offer specific solutions to manage complexity in organisations, little is known concerning soft OR tools to deal with self-organisation in communities. This paper describes an action research project where the authors facilitated a process of self-organisation in a developing...

Most technology-based product development programs are becoming more complex and difficult to manage. New technologies, increasingly knowledgeable customers, partnered development projects, differentiated global markets, and more sophisticated product development practices make corporate...

In this paper, we explore how managing actors’ boundary judgments influence the adaptability of water governance. We approach this question by examining the relationship between the way water managers frame, and act in, complex water issues on the one hand and develop adaptive water governance...

This paper analyses the scientific basis for an appropriate selection of human resources integration methods by considering the socio-psychological aspects (“soft factors”). The focus of this paper is the presentation and analysis of methods used for human resources integration (such as the...

An airport is the gateway which facilitates access to air transport. As a reaction to very diverse attacks on the air transport system during the last decades a broad range of security measures has been introduced to mitigate possible threats. The challenge to provide a trouble free experience...

This paper provides an ontology-based set of Petri-nets for simulating the effect of business process changes on an organisation’s liquidity, and demonstrates that certain types of business process redesign can increase or reduce the amount of external funding that is required to prevent an...

The purpose of this article is to present early phases of the Leonardo da Vinci – Transfer of innovation project called Certified Business Process Manager (CertiBPM), which was started in Dec. 2010. The goal of this project is to export the BPM knowledge from Slovenia to Romania. The focus of...

Taking the opportunity offer by Education, Audiovisual and Culture Executive Agency through the Lifelong Learning Programme (LLP), in the context of this article, there will be presented a successful and new initiative/project for the Business Process Manager (BPM) skills development (training...

Business process management (BPM) and business process outsourcing (BPO) play an important role in organizations helping them ensure competitiveness and competitive advantages and increase efficiency and effectiveness. Our study analyzes the role of outsourcing in Slovenian organizations. Data...