Most technology-based product development programs are becoming more complex and difficult to manage. New technologies, increasingly knowledgeable customers, partnered development projects, differentiated global markets, and more sophisticated product development practices make corporate...

Mass customization is a business strategy that aims at satisfying individual customer needs, nearly with mass production efficiency. It induces a high complexity level because of various customer requirements and a steadily changing environment. However, mass customization has some potential to...

An airport is the gateway which facilitates access to air transport. As a reaction to very diverse attacks on the air transport system during the last decades a broad range of security measures has been introduced to mitigate possible threats. The challenge to provide a trouble free experience...

In this paper, we explore how managing actors’ boundary judgments influence the adaptability of water governance. We approach this question by examining the relationship between the way water managers frame, and act in, complex water issues on the one hand and develop adaptive water governance...

While soft OR tools offer specific solutions to manage complexity in organisations, little is known concerning soft OR tools to deal with self-organisation in communities. This paper describes an action research project where the authors facilitated a process of self-organisation in a developing...

This paper analyses the scientific basis for an appropriate selection of human resources integration methods by considering the socio-psychological aspects (“soft factors”). The focus of this paper is the presentation and analysis of methods used for human resources integration (such as the...

Realistic requirements of mobile business applications often exceed the capabilities of their respective local environments. In order to overcome such restrictions of specific mobile devices, services, and resources, this contribution introduces the concept of context-based cooperation. It is...

Business Process Management (BPM) is not a new concept as Social Networks and Social BPM that are starting to get as much attention as previous, both on academic contexts and in organizations. Social Networks are evolving and, although there is recognition of the importance that they have in...

With this research the importance of various quality practices is highlighted, while emphasising the fact that all have their fair share of advantages and disadvantages that must be weighed by any organisation seeking a structured strategy towards furthering their continuous improvement...

There is no doubt that at least since the 1990s process orientation has evolved into one of the central paradigms of organizational design. Since then, all process management subtasks have matured. Process management decisions, however, lack economic foundation. They are usually based on...