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largely disregarded temporal effects when investigating the relationship between satisfaction, commitment and customer loyalty …, contemporaneous changes in satisfaction has no significant incremental value as a predictor for changes in SOW. Finally the analysis … satisfaction and commitment improvement efforts similarly. …
Persistent link: https://www.econbiz.de/10008853034
This study tries to find out whether the 360 degree performance evaluation system (PES) has an influence on employees in terms of organizational commitment. Then it attempts to determine direction of the impact on commitment. In more detail, the study focuses on the eight key competencies...
Persistent link: https://www.econbiz.de/10008763205
Grounded in social exchange theory logic, this study proposes that CEO transformational leadership causes high normative commitment among top executives but this relationship is nonlinear. Specifically, top executives in Turkey express less normative commitment when their CEOs exhibits moderate...
Persistent link: https://www.econbiz.de/10010869842
Human resources have become the key source of competitive advantage for the organizations that strive in challenging environments. In order to retain and satisfy their employees, organizations should design their human resource (HR) functions and practices consistent with the expectations of...
Persistent link: https://www.econbiz.de/10011165947
Academic staffs are the backbone of any university. Thus, building Organizational Commitment (OC) among them is a necessity for any university to be effective. The current study investigates the impact of academic rank (i.e., professor, associate professor and assistant professor) on OC (i.e.,...
Persistent link: https://www.econbiz.de/10010593177
The paper at hand is the first that explores the notion of attachment orientations, i.e. attachment anxiety and attachment avoidance, influencing individual attachment towards an organization, i.e. employees’ affective, normative and continuance commitment. Findings of a questionnaire survey...
Persistent link: https://www.econbiz.de/10010614182
Hotel industry is confronted with some challenges induced by changing customers’ requirements and by a competitive environment. In this context, front-line employees are a very important determinant of organizational performance. Researchers suggested that organizational performance can be...
Persistent link: https://www.econbiz.de/10010969196
This study aimed to identify the impact of Core Competencies (Core of Administrative functions, Administrative roles Communication Skills Self-development) in Improving the Organization commitment (normative commitment, affective commitment, continuous commitment) in Mutah University, To achieve...
Persistent link: https://www.econbiz.de/10010929000
Today, product and service quality is a major concern in both private and public sector organizations since it serves as a means of facing global competition. However, we do not know exactly how organizational commitment of operational employees is related to the total quality management (TQM)...
Persistent link: https://www.econbiz.de/10010781268
Aim of this research is to answer if organizational commitment changes according to demografic factors. Inputs gained from 200 person sample group from banking sector. According to the analysis it is found that affective and continuance commitment increases with age and job experience, and all...
Persistent link: https://www.econbiz.de/10011265086