From a practical perspective speed of integration is recognized as an important success factor for the M&A integration outcome. Despite this fact the research area is largely neglected in the academic literature. The results of quantitative research on speed of integration provide us with...

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Organisational culture is a decisive factor for a firm's innovativeness and performance. Our empirical model explores the relationship between organisational culture — based on the competing values model — as an antecedent of exploration and exploitation, innovation success and firm...

In this paper, we describe an empirical study that relates three personality traits (agreeableness, conscientiousness and openness) to knowledge sharing. In the existing literature considerable attention has been paid to managerial influences on knowledge sharing, technological support through...

The measurement and management of customer satisfaction has become a key issue in the last decade. Banks must thoroughly understand the needs of their customers and design products and services that meet and exceed their expectations. The importance-performance analysis (IPA) is a widely used...

Knowledge sharing is an important process in creating competitive advantage. Previous literature mainly identifies environmental and organizational factors that influence the effective transfer of knowledge. However, the focus shifts to the analysis of personal determinants as antecedents for...