Summary This paper compares plural form chains, i.e., chains in which franchised units and company-owned units coexist, in terms of performance and more specifically in terms of efficiency, to predominantly franchised chains and predominantly company-owned ones. The data envelopment analysis...

This article examines the impact of human capital intangibles on the governance structure of franchise networks (i.e., proportion of franchised outlets) and the joint impact of human capital intangibles and governance on the performance of franchisors. Agency theory focuses on the free‐riding...

Le commerce électronique connaît un nouveau mode de développement à travers la forte croissance du smartphone parmi les consommateurs. Un certain nombre de modèles d’adoption ont été proposés dont beaucoup reposent sur le téléphone mobile en général. Cet article vise, dans un...

This paper deals with the performance of franchise chains related to their percentage of company-owned outlets (PCO). This research uses a Data Envelopment Analysis (DEA) to assess franchise chains’ efficiency, and a meta-frontier approach to analyze chains’ efficiency between and across...

L'objectif de cet article est d'enrichir le cadre explicatif de la franchise en intégrant la théorie fondée sur les ressources et la théorie des contrats incomplets. Dans ce cadre, le recours à la franchise se conçoit comme le fondement d'une « architecture financière » et deux...

This paper deals with the relationships between plural form and performance in franchising networks in Europe. It is proposed that a franchisor's life cycle stage and human capital assets influence the relationship between plural form and performance. The model has been estimated using panel...

This research focuses on retail branding in France. A qualitative study aims at identifying which are the specific dimensions of brand equity to be adapted to retail brands and which feedback effects of brand extension can occur on the image of retailer when a retail brand (which is the extended...

This article presents a hierarchical location-allocation model that combines a maximum covering model and p-center models. The objective herein is to adapt the spatial distribution of supply to various levels of demand. The model resolution step relies both on the myopic and Lagrangian...

Qu'est-ce que la prescription d'achat ? Malgré son intervention dans de nombreux secteurs d'activité, le concept de prescription d'achat reste peu abordé en marketing. Une étude qualitative menée auprès de prescripteurs et d'acheteurs permet de proposer une définition de la prescription...

A meta-DEA (Data Envelopment Analysis) approach is used to analyse the impact of the industry in which the franchisor operates its business on its chain efficiency by comparing chain efficiency between and across industries (retail versus services). To provide realistic short-term and long-term...