Böhmann, Tilo; Leimeister, Jan; Möslein, Kathrin - In: Business & Information Systems Engineering 6 (2014) 2, pp. 73-79
a service architecture, technology, information, and physical artifacts), therefore constituting complex socio …-technical systems. IS research can play a leading role in understanding and developing service systems. SSE calls for research leading … artifacts of SSE often requires embedded research within existing or even novel service systems. Consequently, approaches such …