In practical warranty services management, faults may not always be found in claimed items by warranty service agents, which is the well-known no-fault found phenomenon (for example, caused by a loose connection between parts, or simply human error). This phenomenon can contribute more than 40%...

This paper highlights the importance of having a cooperative quality investment (CQI) strategy and proposes a simple proportional investment sharing schedule in the outsourcing of a supply chain, which consists of a contract manufacturer (CM, the supplier) and two competitive original equipment...

In this paper, we develop a game theoretic model for cooperative advertising in a supply chain consisting of a monopolistic manufacturer selling its product to the consumer only through competing duopolistic retailers. We consider a new form of the demand function which is an additive form. The...

In the area of seller-buyer supply chain management, researchers have been very active in seeking optimal policies for both players to achieve a favorable outcome. Most studies are based on somewhat unrealistic assumptions such as deterministic demand and unpermitted shortages. In reality, due...

We model the impact of information visibility in a two-level supply chain consisting of independent retailers who share upstream supply. The manufacturer supplies similar products to the two retailers and each retailer serves its independent end market. Retailers face one period of demand and...

We investigate a two-stage serial supply chain with stationary stochastic demand and fixed transportation times. Inventory holding costs are charged at each stage, and each stage may incur a consumer backorder penalty cost, e.g. the upper stage (the supplier) may dislike backorders at the lower...

In this paper we analyze the impact of supply-side externalities existing among downstream retailers on supply chain performance. Namely, multiple retail firms face stochastic demand, purchase the product from the upstream wholesaler, and make stocking decisions that affect all other retailers...

While it is known that information exchange (IE) in a value chain improves resource coordination, scant attention has been paid to two issues. The first issue is the effect of relative bargaining strengths of the parties on whether and how IE will be implemented. The second issue is whether a...

In this paper, we consider a seller–buyer channel in which marketing expenditure is an endogenous decision for the buyer. We assume that both the unit marketing expenditure and the unit price charged by the buyer influence the end demand for the product. We model the seller–buyer...

We use a game theoretical approach to study pricing and advertisement decisions in a manufacturer–retailer supply chain when price discounts are offered by both the manufacturer and retailer. When the manufacturer is the leader of the game, we obtained Stackelberg equilibrium with...