Central Florida boasts one of the largest concentrations of theme parks in the world. Disney World, the industry's dominant firm, has the two largest theme parks (EPCOT Center and Magic Kingdom), each drawing over 80% of all Central Florida tourists who visit at least one theme park (Florida...

In the twenty-first century, classic organization forms will be replaced by new forms of network organization. Specifically, the provision of complex, multi-optional and high-quality services raises numerous issues of managing and analysing network organizations in the service economy, not least...