Performance measurement (PM) is a combination of characteristics of a company that are numerically expressed. The aim of the PM is to provide a feedback about success of current activities and provide insight about future performance. Performance of a company depends on its vision and goals, so...

In today's competitive environment evaluating firms' performance correctly, is an important issue not only for investors and creditors but also for the companies that are in the same sector. Therefore, developing an integrated performance measurement model is important for strategy management....

Under circumstances of increasing environmental pressures from markets and regulators, focal companies in supply chains have recognized the importance of greening their supply chain through green supplier development programs. Various studies have started to explore the inter-relationships...

Several methods and indicators are used to measure logistic performances; thus sometimes there are various values for the same performance. This paper starts examining the structure for a supply chain performance measurement according to the service quality requirements, and determines an...

In this paper, we describe the main characteristics of Supply Chains (SC) and the activities that take place at the strategic and tactical levels. We mention the risks that are specific to SC and show how to measure the performances of an SC at both the strategic and the tactical levels. We also...

This paper measures and compares volume flexibility across 500 Indian firms using financial statement analysis to derive useful insights. These firms from six broad sectors were classified into three categories on basis of sales revenues. The results suggest that small firms derive their volume...

In this paper, we develop a supply chain/logistics network model for critical needs in the case of disruptions. The objective is to minimize the total network costs, which are generalized costs that may include the monetary, risk, time, and social costs. The model assumes that disruptions may...

This paper examines the relationship between product architecture, supply-chain performance metrics, and supply-chain efficiency. We model the contracting relationship between a supplier and a buyer. The supplier is privately informed about the outcome of his design/production investment. The...

Accessing a hospital through the Emergency Department (ED) has become a subject of study for many researchers involved in pricing and resource allocation in healthcare. The research developed in this paper aims to measure the performance of the ED at Sfax Hospital as perceived by its patients....