The increased use of revenue management (RM) has generated the need for trained, skilled individuals who can execute the RM system. The primary objective of this study was to identify and validate the underlying dimensions of activities important to successful RM performance. The data (N = 197)...

This study uses factor analysis to simplify the complex relationships among stock markets and to reduce the number of markets required for portfolio construction. Our sample consists of the US and 11 Asia-Pacific stock markets. We find that the reduced portfolio obtained from factor analysis has...

Season tickets are examples of sports subscription products, research into which is very limited. Given the nature of subscription markets, there is sufficient reason to expect that the relationship between service quality, satisfaction and renewal might operate differently from transactional...

The purpose of this paper is to shed more light on the value of qualitative research methods as a heuristic research tool that could provide a better understanding of the small- and medium-sized enterprises (SMEs) and the basic/key role played by the owner/manager/entrepreneur in the...