Extant research on websites success has paid insufficient attention to the success of permission-based e-mail marketing (PEM) websites. In order to bridge this knowledge gap, the contribution of this study lies in synthesizing information management/e-commerce, media/communication, as well as...

Prior research has reported different knowledge management processes, considering each universally applicable. This article proposes that context influences company knowledge sharing policies and practices and their effectiveness. Through a literature review, a model of intraorganizational...

With the initial success of the traditional Internet banking, several banks in Taiwan have been transferring their attention to implementing Web automatic teller machines (Web ATMs). Due to the multi-channel nature of online banking services and the difference in equipment requirement between...