A new approach to quality policies in companies concerns the evaluation of the mission of top management. This topic has the goal to define the indispensable factors for top management to activate a new organisation in companies and afterwards to determine a pattern of social indicators...

The objective of this paper is to examine the association between Total Quality Management (TQM) practices and service quality in Malaysia's commercial banking industry. This study is based on empirical data collected from a survey of 101 middle management employees of 20 commercial banks in...

The study obtaining from a sample of 338 small and medium-sized enterprises (SMEs) showed that Chinese SME entrepreneurs' management practices have changed to a better direction and exhibited a high level of business success. However, Chinese SME entrepreneurs are still required to be equipped...

The company’s success depends much on the employees contribute. But finding the right employees and tie them to the company over a long period is not easy. The competition on the job market becomes harder and harder. Also the conceptions concerning the ideal employer are becoming much more...

Mergers & Acquisitions sind ein haeufiges Phaenomen in der heutigen Wirtschaftswelt, mit hohen Misserfolgsraten von ca. 50 bis 70 Prozent. Falsches oder mangelndes Management personeller Faktoren ist haeufig dafuer verantwortlich. Im vorliegenden Buch wird das Human Resource Management in der...

Strategies in the management of museums and galleries show the need for strategic management and governance, which is a key factor for the quality management of galleries and museums. This area of culture management is a specific area for itself, because culture is traditionally observed as a...

Purpose – This paper aims to provide a brief overview of the global financial crisis (GFC), highlighting its most frightening dimensions, the policy responses and issues around the management of labour during and post-GFC. Further, this paper introduces the five research papers that encompass...

Purpose – This paper aims to provide a brief overview of the global financial crisis (GFC), highlighting its most frightening dimensions, the policy responses and issues around the management of labour during and post-GFC. Further, this paper introduces the five research papers that encompass...