Online retailing boasts two major advantages: convenience of home shopping and easy access to information. In this paper, I argue that these two features have important implications for retailers' channel and advertising decisions. Two major questions are addressed: When should a conventional...

Information and communication technologies (ICT) for health or eHealth solutions hold great potential for generating systemic efficiencies by strengthening five critical pillars of a health system: human resources for health, supply chain management, health care financing, governance and service...

The article addresses the question 'What makes an e-shop successful?' by providing various reference models. These reference models are for the obvious retail evolution, for quality and retail sales, for pricing and quality of products, and for pricing and quality of the sales process (i.e.,...

This paper empirically explores the contingencies that drive cannibalizing and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of...

The business environment is at present moving through a dynamic and turbulent phase driven by technological change, globalisation, and increasingly competitive markets. This paper sets out to review the impact of the Internet on the business processes that support marketing, sales and the supply...

Product recovery is increasingly being recognised with the awareness of environment protection and sustainable development. In the past, many researchers paid more attention to reverse logistics only. In e-commerce, a noticeable ratio of product enters the reverse supply chain. It is urgent to...

This paper studies the consignment stocking policy models for supply chain systems and categorizes different models from the view point of structural configuration of the systems, operational policies, component analyses, cost and profit measurements, and several other standard measures used in...

In this paper, a revenue sharing contract is designed to coordinate a distribution channel where the demand of the product is ramp-type price and effort sensitive. It is shown that traditional revenue sharing contract does not coordinate the system. As an alternative, two new mechanisms are...

Revenue-sharing (RS) contracts have been used in a number of industries and have proven to be effective. However, the current RS contracts can be limited when improving the supply chain performance because of member reliability issues. This paper studies a revenue-sharing with reliability (RSR)...

Due to the social and environmental impacts of industrial activities in supply chains, corporate social responsibility (CSR) has become critical for many international companies. This paper aims to integrate CSR into supply chain coordination. A new revenue sharing contract embedding corporate...