Rajesh, R.; Pugazhendhi, S.; Ganesh, K.; Ducq, Yves; … - In: International Journal of Production Economics 140 (2012) 1, pp. 269-282
To provide valuable support for successful decision-making, managers needs a balanced set of financial and non-financial measures that represent different requirements, strategic goals, strategies, resources, and capabilities and the causal relationships between these domains. The balanced...