Ladier, Anne-Laure; Alpan, Gülgün; Penz, Bernard - In: European Journal of Operational Research 234 (2014) 1, pp. 278-291
To deal with their highly variable workload, logistics companies make their task force flexible using multi-skilled employees, flexible working hours or short-term contracts. Together with the legal constraints and the handling equipments’ capacities, these possibilities make personnel...