Showing 1 - 10 of 1,569
The increasing competition both in the public and private sectors gave rise to a growing interest in quality improvement and in designing and implementing Performance Measurement Systems (PMS). Academic organizations also recognized the need for implementing performance measurement systems. Some...
Persistent link: https://www.econbiz.de/10010992946
Understanding the drivers of performance is fundamental to the development of operations strategy and the effective management of operations. Emerging from the service management literature, the service profit chain is a framework which draws together many assumptions about the drivers of...
Persistent link: https://www.econbiz.de/10010906448
This study examines how strategy maps affect balanced scorecard (BSC) evaluators’ assessments of managerial performance. We examine a setting in which managers achieve target levels of performance on driver measures but not outcome measures. Without a strategy map, the more evaluators believe...
Persistent link: https://www.econbiz.de/10010938245
scorecard method, which would be simple enough to be easily implemented and used by a large number of companies. Along with a …, the corresponding model was specifi ed. For the purpose of model testing we used the data from companies’ balance reports …. The fi nal dataset includes 363 companies from the F B&H. Research results show that the fi nancial activities the …
Persistent link: https://www.econbiz.de/10011006981
This study investigates current status of balanced scorecard (BSC) application and its impact on hospital performance in China. A nationwide survey indicates that a large portion of Chinese public hospitals have adopted BSC in hospital administration at present. By applying univariate and...
Persistent link: https://www.econbiz.de/10010931695
This paper studies the relationship between structural equation modeling and Balanced Scorecard in a Swiss non-profit establishment. Using financial and non-financial performance indicators collected directly from the organization, the paper proposes a rational construction and analysis of...
Persistent link: https://www.econbiz.de/10011212555
In Today's competitive markets, one of the main conditions of the surviving of enterprises is the necessity to have effective performance management systems. Decisions must be taken by the management according to the performance of assets. In the transition from industrial society to information...
Persistent link: https://www.econbiz.de/10011213337
In today competitive world, banks in order to promote and progress should constantly utilize approaches and patterns for evaluating their function in organization. Concerning the importance of discussion, evaluating banks functions seems to be necessary for using an approach in order to...
Persistent link: https://www.econbiz.de/10011267213
(FGSMEs) measure firm performance. This investigation, involving 21 interviews with 18 companies, revealed that FGSMEs seem to …
Persistent link: https://www.econbiz.de/10009292998
completed using the extracted latent variables. We apply the methodology to evaluate the resiliency of e-commerce companies … classifying the e-commerce companies. Specifically, using the methodology we determine the ability of different perspectives of … the balanced scorecard method to predict the continued viability and eventual survival of e-commerce companies. The novel …
Persistent link: https://www.econbiz.de/10010729618