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Kundenintegration bei Finanzdienstleistungen
Enke, Margit; Poznanski, Steffi - Fakultät Wirtschaftswissenschaften, Technische … - 2005
Zur Erstellung maßgeschneiderter Dienstleistungen ist die Mitwirkung des Kunden (Kundenintegration) unerlässlich. Dem … Management von Kundenintegration auf Anbieterseite wird jedoch in der Praxis zu wenig Bedeutung beigemessen. Sie hat aber … fundmentalen Einfluss auf die Effizienz und Effektivität der Leistungserstellung. Der vorliegende Beitrag stellt Kundenintegration …
Persistent link: https://www.econbiz.de/10009207067
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OPEN INNOVATION AND ITS EFFECTIVENESS TO EMBRACE TURBULENT ENVIRONMENTS
SCHWEITZER, FIONA M.; GASSMANN, OLIVER; GAUBINGER, KURT - In: International Journal of Innovation Management (ijim) 15 (2011) 06, pp. 1191-1207
view, these findings highlight the importance of stakeholder integration in the innovation process and provide details on …
Persistent link: https://www.econbiz.de/10009364756
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The impact of supplier integration on customer integration and new product performance: The mediating role of manufacturing flexibility under trust theory
He, Yuanqiong; Keung Lai, Kin; Sun, Hongyi; Chen, Yun - In: International Journal of Production Economics 147 (2014) PB, pp. 260-270
The impact of supply chain integration on new product development has been very well studied in literature. However, little literature examines the relationship between supplier integration and customer integration when they influence new product performance. This study aims to explore the...
Persistent link: https://www.econbiz.de/10010729613
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Do customers improve new product development efficiency? Revealing the impact of manufacturing-based absorptive capacity
Haartman, Robin Von - In: International Journal of Business Performance Management 14 (2013) 2, pp. 149-165
In order to collaborate with customers in new product development efficiently, companies need to maintain some inherent competence that allows them to both understand the external party's processes and absorb external knowledge. The aim of this study was to operationalise absorptive capacity for...
Persistent link: https://www.econbiz.de/10010669384
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Impediments to customer integration into the innovation process: A case study in the telecommunications industry
Schaarschmidt, Mario; Kilian, Thomas - In: European Management Journal 32 (2014) 2, pp. 350-361
Customer integration is an integral element of the innovation process today. Yet, despite the potential for integrating external knowledge into new product development (NPD) processes, companies often fail to benefit sufficiently from customer integration. Research attributes this failure to...
Persistent link: https://www.econbiz.de/10011039724
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VALUE CO-CREATION AS PRECONDITION FOR THE DEVELOPMENT OF A SERVICE BUSINESS MODEL CANVAS
DAXBOECK, BIRGIT - In: JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA (2013)
Environmental changes such as increasing competitive pressure and rising customer power force companies to rethink their way of doing business and to implement a service-oriented business logic. As a result, companies more and more aim at offering solutions instead of selling products in order...
Persistent link: https://www.econbiz.de/10010925430
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Customer Integration and Beyond - Towards a Business Economic-Ethical Theory of the Firm
Haase, Michaela - In: Zeitschrift für Wirtschafts- und Unternehmensethik - … 9 (2008) 1, pp. 129-129
stakeholder integration. The paper outlines this program and proposes its imple-mentation in two steps. Whereas the first step is …
Persistent link: https://www.econbiz.de/10005079127
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Stakeholder Approach und Leistungslehre - Ansatzpunkte einer betriebswirtschaftlich-ethischen Theorie der Unternehmung
Haase, Michaela - In: Zeitschrift für Wirtschafts- und Unternehmensethik - … 9 (2008) 2, pp. 196-196
betriebswirtschaftliche Kernkonzept der Kundenintegration als Spezialfall einer allgemeinen Stakeholder-Integration aufgefasst. So kann …
Persistent link: https://www.econbiz.de/10005079137
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A Study of the Influencing Technological and Technical Factors Successful Implementation of Business Intelligence System in Internet Service Providers Companies
Khojasteh, Nazanin; Ansari, Reza; Abadi, Hosein Rezaee Dolat - In: International Journal of Academic Research in … 3 (2013) 2, pp. 125-132
The present research has been done to consider the technological and technical factors affected on the implementation of business intelligence system in Shuttle Company which presents Internet services. The type of this research is from descriptive-quantitative one. In order to determine the...
Persistent link: https://www.econbiz.de/10010706206
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Anwendungshemmnisse beim Einsatz integrierter luK - Technologien im Kontakt mit dem Kunden
Schedl, Hans; Penzkofer, Horst; Schmalholz, Heinz - In: Ifo Schnelldienst 54 (2001) 05, pp. 22-29
Der Einsatz integrierter, datenbankgestützter Informations- und Kommunikationstechnologien (IuK) wird zu deutlichen Veränderungen in den Waren-, Informations- und Finanzbeziehungen zwischen Unternehmen und ihren Kunden oder Lieferanten führen. Mittelfristig wird die Anwendung integrierter...
Persistent link: https://www.econbiz.de/10005014269