Realistic requirements of mobile business applications often exceed the capabilities of their respective local environments. In order to overcome such restrictions of specific mobile devices, services, and resources, this contribution introduces the concept of context-based cooperation. It is...

Business Process Management (BPM) is not a new concept as Social Networks and Social BPM that are starting to get as much attention as previous, both on academic contexts and in organizations. Social Networks are evolving and, although there is recognition of the importance that they have in...

With this research the importance of various quality practices is highlighted, while emphasising the fact that all have their fair share of advantages and disadvantages that must be weighed by any organisation seeking a structured strategy towards furthering their continuous improvement...

There is no doubt that at least since the 1990s process orientation has evolved into one of the central paradigms of organizational design. Since then, all process management subtasks have matured. Process management decisions, however, lack economic foundation. They are usually based on...

<Para ID="Par2">Promising to cope with increasing demand variety and uncertainty, flexibility in general and process flexibility in particular are becoming ever more desired corporate capabilities. During the last years, the business process management and the production/operations management communities have...</para>

Creativity is an important precondition of innovation. However, the management of creativity-intensive processes (CIPs) is beyond the scope of standard methodologies for business process standardization and automation because of the contradictory properties of CIPs, which require both process...

The paper argues that attitudes to SOA follow a typical hype cycle from Technological Trigger, Peak of Inflated Expectations, and a Trough of Disillusionment to the more recent realization that SOA is a concept that may offer certain benefits but has several limitations. The main research...

<Para ID="Par2">Much of the BPM literature views business process design and implementation as a top-down process that is built on strategic alignment and managerial control. While this view has enabled the design of many IT artifacts for business processes, it is inconsistent with the observation that...</para>

Selling insurance products in conditions of today’s modern technological solutions is faced with numerous challenges. Business processes in insurance as well as the results of these business processes are the real interface to policyholders. Modeling and analysis of business process in...

Advanced Business Process Management (BPM) tools enable the decomposition of previously integrated and often ill-defined processes into re-usable process modules. These process modules can subsequently be distributed on the Internet over a variety of many different actors, each with their own...