Total Quality Management denotes a path by which – both in a stable and a transitional environment, in a professional … the top management level, on the other. Total Quality Management is a paradigm of business success in the entire world … entire concept of total quality management. Placing customers at the centre is the main idea behind the entire quality …

maintain the adequate balance of resources between various management levels to respond to the conflicting interests of these …

The article formulates the information theory of firm, introduces the concept of firm as an operating system, which …

We present a survey of recent contributions in empirical organizational economics, focusing on management practices and … across industries and countries. There appears to be substantial variation in management practices and decentralization not … only between countries, but also especially within countries. Much of the poorer average management quality in countries …

Strategy and management are becoming priorities for the survival and growth of Italian Cultural Firms. After a decade …

commercial bank in Argentina between 1999 and 2001. Using detailed hand collected data on credit approvals, as well as perceived … reduces the number of complaints the bank receives from its clients. Alternative explanations and several tests are … that delegation of authority increases managerial effort not only because management spends less time reporting to bosses …