Achieving the objective of China's current health system reform, namely equitable improvements in health outcomes, will be difficult not least because of the continuously growing income disparities in the country. The analysis in this paper shows that since 2000, disparity in selected health...

China embarked on an ambitious health system reform in 2009, and pledged to achieve universal health insurance coverage by 2020. However, there are gaps in access to healthcare for some children in China. We assessed health insurance status and associated variables among children under five in...

Context The Aceh province of Indonesia suffered unimaginable damage as a result of the earthquake and tsunami on December 26, 2004. According to the Indonesian government, more than 125000 people were killed, over 111000 persons are still missing,and over 400000 persons are currently displaced...

Reflecting on lessons from international experience and on China's policy context, this paper aims to outline the analytical and institutional framework that would help make essential public services of adequate quality universally accesible and enjoyed by all citizens affected by the earthquake...

This report examines the role of incentives, trust, and engagement as critical determinants of service delivery performance in MENA countries. Focusing on education and health, the report illustrates how the weak external and internal accountability undermines policy implementation and service...

This article presents an innovative approach to addressing governance challenges in public service delivery in China. It builds on a citizen scorecard survey covering 5,000 households in five cities: Chengdu, Dalian, Shanghai-Pudong, Shenzhen and Xi’an. The survey helped policy-makers reveal...

Reflecting on the lessons from international experience, this article aims to outline the analytical and institutional framework for restoring essential public services after a disaster. Specifically, this article offers a five-pillar framework to support successful reconstruction of essential...

The study addresses governance challenges in public service delivery in China. It builds on the citizen scorecard survey conducted in five Chinese cities in 2006 to gauge citizens’ experience with public services, and demonstrates the usefulness of citizens’ feedback for policy development...