The consumers play an important role in the protection of environment by their choices when they purchase products. Consequently, with a view to manufacture products with minimum impact on environment as well as to influence the conduct of consumers and improve the ecological performance of...

The current and future economic context compel to ample reconsiderations related to the volume and content of the demarches carried out by organisations, in order to face the competition sharper and sharper and the more and more numerous rigors, among which the issue of environment is more than...

The investments in tourism concern mainly the qualitative structure of touristic service, with mainly material character, objectively assessable, and less the qualitative conduct part. However, most important for providing high quality services in tourism is the information, good practice in the...

The third party audit of the systems of quality management may be performed by quality auditors, who represent a certain certifying body, fulfilling the rules of good practice provided therein. Being the interface between the certifying body and audited clients / organisations in different...

In the work here presented there are revealed principles and specific rules of academic activity regarding the connection of these activities with the faculty management. The observations are structured by the nature of these activities and relationships (internal activity, relationships within...

The work presents a connotative periplus and an evaluation of one of the most dynamic business fields- logistics. Although used for a long time in the military department, logistics has affirmed itself relatively recent in business field, where it brought revolutionary contributions and where it...

The author of this work reveals a few of the processes from contemporary economy which require the reorganization of commodities offer. The globalism, the free trade, the buyer’s emancipation and other processes, they all generate conditions for the unconventional’s affirmation within the...

The process of the European integration and the developing of the internal market have led to the necessity of introducing a common policy for the consumers’ protection. As the policy for the consumers’ protection has been established as a well-structured policy at the levelof the European...

Based on a very rich literature regarding the requirements for successfully selling in nowadays conditions, the present paper brings into discussion what might become a new concept, relevant for better understanding the role that salespeople are expected to play: the concept of...