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This paper examines the reasons for corporate customers' resistance to adopt industrial service innovations provided by their supplier companies. It is based on work with nine Finnish suppliers of industrial services and their potential customers. We view organizations as networks of individual...
Persistent link: https://www.econbiz.de/10009023346
innovations. Surprisingly, few respondents see that increases in trust and common understanding are prerequisites for more …
Persistent link: https://www.econbiz.de/10010668612
SUMMARY FINDINGS, CONCLUSIONS, RECOMMENDATIONS The paper investigates the effect of trust between members and between …, we looked at how trust affected the performance and satisfaction of members of the co-operative, as well as their … intention to remain part of the co-operative. We analyzed the role of trust from two aspects: cognitive and affective. In line …
Persistent link: https://www.econbiz.de/10008641920
this article, detailed aspects of CSR-based initiatives are intertwined with corporate culture, transparency, lack of trust …
Persistent link: https://www.econbiz.de/10008755420
Purpose – The aim of this paper is to examine the effects of government reforms to improve the accountability of primary healthcare providers in Scotland. As a result of the reforms, funding arrangements for GP practices changed and new financing mechanisms were introduced; this paper seeks to...
Persistent link: https://www.econbiz.de/10009367155
public policy theory into practice. He examines four ways of delivering public services: trust; targets and performance …
Persistent link: https://www.econbiz.de/10005200623
topic in the political arena. The importance of considering trust in the health care sector is highlighted by studies … showing that trust is associated, among others, with poor self-related health, and poorer health outcomes. Similarly … regime. In this study, I assess the relationship between health care corruption and trust in public health care and …
Persistent link: https://www.econbiz.de/10010729517
In this chapter by Janice Stein warns about the dangers of adopting a narrow conception of productivity and efficiency. Building on her analysis in The Cult of Efficiency, she argues that the language of efficiency, understood narrowly as cost-effectiveness, confronts distinctive problems when...
Persistent link: https://www.econbiz.de/10005481814
We examine data from rural Arusha region in Tanzania in which households are asked to recall the illness episodes of randomly chosen other households in their village. We analyze the probability that a household would be able to recall another illness episode as a function of the characteristics...
Persistent link: https://www.econbiz.de/10005454110
This paper examines an innovative approach to access to and demand for quality health care from the poor. Using data from a field experiment in India, I examine the impact of high-quality care experiences in the form of a free medical consultation with a qualified nongovernmental organization...
Persistent link: https://www.econbiz.de/10010781478