role of customer satisfaction, trust and commitment in the formation and enhancement of long-term customer relationships …-agency sector. Our findings indicate that customer satisfaction, trust and commitment all play a significant role in the building …

development of organised food and grocery retail formats in India. But, this sector is predominantly (99.2 percent) dominated by … retention of loyal customers in this fierce competition. The paradigm shift in marketing practices from the traditional …, Trust, Commitment, Communication on Relationship Strength which further explore the affect on attitudinal outcomes like …

maintain market share. Increasing the number of banks led, on the one hand to increased competition, and on the other hand has … increased standards that banks must meet to gain a net advantage in this area. Competition between banks is a factor that …

approach to the modern marketing approach. This process brings about the concept of customer value in retail food sector as it … is the case in other sectors. The rise in number and variety of shopping units that operate in the retail market drives … operating in retail food sector. In order to achieve this, firstly the qualifications that constitute customer satisfaction …

Beschäftigten erweitern: Im Zeitraum von etwa drei Jahren könnte der Einzelhandel mit einer liberalisierungsbedingten …

The Commitment–Trust theory (Morgan & Hunt, 1994) and the F-PEC scale of family influence (Astrachan, Klein, & Smyrnios … relationship. The model confirmed the Commitment–Trust theory, though family influence on trust was very limited. Expansion of the …