This paper studies outsourcing decisions for a two-level service process in which the first level serves as a …-optimal contract may not exist unless the exogenous system parameters satisfy a particular (and unlikely) coordination condition. In … influence the client's optimal outsourcing option. <i>This paper was accepted by Martin Lariviere, operations management.</i> …

The growth in the outsourcing of services has become one of the most relevant features of the changes in manufacturing … firms’ behaviour. This paper provides empirical evidence about the extent and evolution of services outsourcing by Spanish … manufacturing firms in 1990-1998. A general increase in outsourcing of services has been detected among firms in this period …

Research paper<br> Purpose<br> Despite the increased outsourcing of support services and their growing impact on the … organization. Therefore, the selection of an outsourcing partner should include more aspects than just price; the opinion of the …