Many researchers claim that the use of web-based learning tools and information and communication technology (ICT) will revolutionize traditional learning methods in university contexts and fundamentally change the process of how knowledge is gathered and disseminated. However, there are...

This article contributes to the emerging debate over the nature and future directions of international entrepreneurship (IE). Our study extends the research of Jones et al. (<CitationRef CitationID="CR19">2011</CitationRef>) through a ‘review of the reviews’ of IE studies as well as a census of the articles published in the Journal of...</citationref>

Being more market oriented--in other words, getting closer to customers while keeping a wary eye on competitors in order to respond quickly and effectively to changing market conditions--has long been viewed as a key way of improving competitive advantage. However, there is still a lack of...

An emerging source of competitive advantage for service industries is the knowledge, skills and attitudes of their employees. Indeed, achievement of a ‘service quality’ culture, considered imperative for competitive advantage in service organisations, supposedly results from the use of best...