Diebold, John - In: Business & Information Systems Engineering 1 (2009) 1, pp. 81-83
task of putting them to proper use. Management has believed that computers themselves are automation. But automation places …. The key to the whole problem of putting automation to work is education of personnel. Knowledge of equipment and … techniques is not enough. Automation, by permitting handling of many jobs simultaneously, is in direct conflict with the concept …