This paper draws the advanced experiences of library from Singapore, the United States, Japan, and other developed … countries. It is put forward that our university library should start from the concept of library management, library … environment, library resources, equipments, human services, professionalism of librarian, service attitude, and so on. Employing …

becomes more significant. The conventional functions of a library are to collect, process, disseminate and store information … and documents in order to provide services for the society. In the knowledge economy era, the library will become a …

seem to have been largely ignored by library management in developing countries. The assessment of service quality provides … reliable and valid instrument measure student satisfaction in Osmangazi University Library and Anadolu University Library. A …