Organisations are frequently confronted with the issue of how to enhance employee mental health. Based on self-determination theory, a model is proposed that examines the relationships between job crafting, the satisfaction of the intrinsic needs for autonomy, competence, and relatedness at...

We extend the theory of job crafting by proposing that job characteristics, individual differences, and group-level contexts interactively promote employee job crafting. Specifically, drawing on the theories of job characteristics, regulatory focus, and social exchange, we develop a multilevel...

Based on the relational perspective of work, we examine the role of job autonomy, social skill, and employee status as factors related to employee job crafting. We found that job autonomy and social skill both directly and interactively influenced job crafting for part-time employees in Japan....

The interface between an emergency department and internal wards is often a hospital's bottleneck. Motivated by this interaction in an anonymous hospital, we analyze queueing systems with heterogeneous server pools, where the pools represent the wards, and the servers are beds. Our queueing...