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Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms: an SEM approach
Ooi, Keng-Boon; Arumugam, Veeri; Lee, Voon-Hsien; Wooi, … - In: International Journal of Services, Economics and Management 4 (2012) 3, pp. 186-208
(TQM/HRM) practices on employees' knowledge sharing behaviour, with the Malaysian service organisations being the main … selected TQM/HRM practices was partially correlated with the knowledge sharing behaviour, with leadership being the most … dominant factor. In terms of originality, this study has contributed in the advancement and enhancement of the TQM/HRM …
Persistent link: https://www.econbiz.de/10010816552
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THE EFFECTS OF HRM-RELATED MECHANISMS ON COMMUNICATION IN R&D COLLABORATION
OLANDER, HEIDI; HURMELINNA-LAUKKANEN, PIA - In: International Journal of Innovation Management (ijim) 14 (2010) 03, pp. 415-433
and to what extent. In particular, it has often been forgotten that HRM-related mechanisms are not only functional within … firms, but also between firms. Thus, in this study, the HRM-related mechanisms that contribute to both of these areas are …
Persistent link: https://www.econbiz.de/10008455616
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Meaningful Work: Connecting Business Ethics and Organization Studies
Michaelson, Christopher; Pratt, Michael; Grant, Adam; … - In: Journal of Business Ethics 121 (2014) 1, pp. 77-90
In the human quest for meaning, work occupies a central position. Most adults spend the majority of their waking hours at work, which often serves as a primary source of purpose, belongingness, and identity. In light of these benefits to employees and their organizations, organizational scholars...
Persistent link: https://www.econbiz.de/10010868228
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Work and The Most Terrible Life
Michaelson, Christopher - In: Journal of Business Ethics 77 (2008) 3, pp. 335-345
Persistent link: https://www.econbiz.de/10005719610
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It's how you frame it: Transformational leadership and the meaning of work
Cleavenger, Dean J.; Munyon, Timothy P. - In: Business Horizons 56 (2013) 3, pp. 351-360
Transformational leadership has emerged as one of the most important approaches for understanding and influencing employee effectiveness. Inherent in this approach is the belief that transformational leaders inspire employees to greater levels of motivation and performance. Recent evidence has...
Persistent link: https://www.econbiz.de/10010664987
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The work and its meaning among Jews and Muslims according to religiosity degree
Sharabi, Moshe - In: International Journal of Social Economics 11 (2012) October, pp. 824-843
Purpose – The purpose of this paper is to examine and compare the meaning of work (MOW) according to religiosity among Jews and Muslims in Israel. The paper attempts to explain the similarities and the differences between the two ethno-religious groups. Design/methodology/approach – In 2006...
Persistent link: https://www.econbiz.de/10010584371
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Killing two birds with one stone: Cross-selling during service delivery
Patterson, Paul; Yu, Ting; Kimpakorn, Narumon - In: Journal of Business Research 67 (2014) 9, pp. 1944-1952
Operational efficiency is a central goal of service firms. The past decade witnessed the replacement of people with IT systems in service industries, yet the spotlight recently shifted to how frontline employees (FLEs) might perform a dual role by achieving sales and service goals...
Persistent link: https://www.econbiz.de/10010869763
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The job challenge construct revisited: conceptualization, antecedents, and consequences of experienced challenge and overchallenge in the job
Dewettinck, K.; Buyens, D. - Vlerick Business School - 2006
In this study, we propose a conceptual model on individual and job-contextual antecedents, and affective and behavioral employee consequences of experienced job challenge and overchallenge. Based on a sample of 511 frontline employee – supervisor dyads, we found that autonomy in the job and...
Persistent link: https://www.econbiz.de/10005464803
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Identifying Some Roots of Frontline Employee Attitude in Market Orientation
Siddiqi, Mushtaq A - In: Acta Universitatis Danubius. OEconomica (2013) 6(6), pp. 5-13
Though, various organizational outcomes are purported to result from market orientation in developed countries, very little or no such research has been focused on understanding the complex relationship between market orientation and frontline employee attitude towards customers in a developing...
Persistent link: https://www.econbiz.de/10011145052
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Work Satisfaction of Chinese Employees: A Social Exchange and Gender-Based View
Ngo, Hang; Foley, Sharon; Ji, Ming; Loi, Raymond - In: Social Indicators Research 116 (2014) 2, pp. 457-473
This study examines how perceptions of the work context affect the job and career satisfaction of Chinese employees. Perceived organizational support (POS), procedural justice, and gender bias against women are considered as antecedents. Gender is expected to moderate the relationships between...
Persistent link: https://www.econbiz.de/10010848412