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Baldrige award winning quality : how to interpret the Malcolm Baldrige award criteria
Brown, Mark Graham - 1992 - 2. ed., 3. [Dr.]
Persistent link: https://www.econbiz.de/10004147459
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Kennzahlen : harte und weiche Faktoren erkennen, messen und bewerten
Brown, Mark Graham - 1997
Persistent link: https://www.econbiz.de/10004316956
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Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence
Brown, Mark Graham - 2000 - 10. ed., covers the 2000 award criteria
Persistent link: https://www.econbiz.de/10004596092
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Winning score : how to design and implement organizational scorecards
Brown, Mark Graham - 2000
Persistent link: https://www.econbiz.de/10004607958
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Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence
Brown, Mark Graham - 2001 - 11. ed., covers the 2001 award criteria
Persistent link: https://www.econbiz.de/10004611200
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Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence
Brown, Mark Graham - 2004 - 13. ed., covers the 2004 award criteria
Persistent link: https://www.econbiz.de/10004797091
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Why TQM fails and what to do about it
Brown, Mark Graham; Hitchcock, Darcy E.; Willard, Marsha L. - 1994
Persistent link: https://www.econbiz.de/10004209741
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Rx for business : a troubleshooting guide for building a high performance organization
Brown, Mark Graham; Hitchcock, Darcy E.; Willard, Marsha L. - 1996
Persistent link: https://www.econbiz.de/10004311613