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USB Cologne (EcoSocSci)
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Customer is king : how to exceed their expectations
Craven, Robert
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2002
Persistent link: https://www.econbiz.de/10004747661
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Kick start your business : 100 days to a leaner, fitter organisation
Craven, Robert
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2001
Persistent link: https://www.econbiz.de/10004662069
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Bright marketing : why should people bother to buy from you ?
Craven, Robert
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2007
Persistent link: https://www.econbiz.de/10004897227
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