Narrow search
Showing 1 - 10 of 22,111
Cover Image
Call center operation : design, operation, and maintenance
Sharp, Duane E. - 2003
Persistent link: https://www.econbiz.de/10004846054
Cover Image
Disintegrating democracy at work : labor unions and the future of good jobs in the service economy
Doellgast, Virginia - 2012
Persistent link: https://www.econbiz.de/10009662482
Cover Image
Hire the American dream : how to build your minimum wage workforce into a high-performance, customer-focused team
Melton, Dave; MacIntyre, Tim - 2009
Persistent link: https://www.econbiz.de/10004936712
Cover Image
The ethical challenge : how to lead with unyielding integrity
Tichy, Noel M. (contributor) - 2003 - 1. ed., 1. HB print.
Persistent link: https://www.econbiz.de/10004726544
Cover Image
Public health leadership and management : cases and context
Capper, Stuart A. (contributor) - 2001
Persistent link: https://www.econbiz.de/10004750982
Cover Image
Love 'em or lose 'em : getting good people to stay
Kaye, Beverly L.; Jordan-Evans, Sharon - 2002 - 2. ed.
Persistent link: https://www.econbiz.de/10004720027
Cover Image
Tele-stress : relief for call center stress syndrome
Coscia, Stephen - 1999 - 2. ed.
Persistent link: https://www.econbiz.de/10004139496
Cover Image
Quo vadis Call-Center? : Erfahrungen und Befunde aus IUK-Projekten 1998 - 2003 ; Dezentralisierungsstrategien, nachholende und systematische Personalentwicklung in Call-Centern
Kremer, Sandra; Weißbach, Hans-Jürgen; Henze, Simone - 2004
Persistent link: https://www.econbiz.de/10004103390
Cover Image
The human face of call centre management
Hook, Kevin - 1998
Persistent link: https://www.econbiz.de/10004222290
Cover Image
An idea a day for call centre managers
Hook, Kevin - 1998
Persistent link: https://www.econbiz.de/10004222291