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Kundenzufriedenheit in industriellen Geschäftsbeziehungen : kritische Ereignisse, nichtlineare Zufriedenheitsbildung und Zufriedenheitsdynamik
Bauer, Matthias
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2000
Persistent link: https://www.econbiz.de/10004594212
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Diagrammatik : Einführung in ein kultur- und medienwissenschaftliches Forschungsfeld
Bauer, Matthias
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Ernst, Christoph
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2010
Persistent link: https://www.econbiz.de/10008983893
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