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Emotion marketing : the hallmark way of winning customers for life
Robinette, Scott; Brand, Claire; Lenz, Vicki - 2001
Persistent link: https://www.econbiz.de/10004605903
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Service magic : the art of amazing your customers
Zemke, Ron; Bell, Chip R. - 2003
Persistent link: https://www.econbiz.de/10004726480
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Making rain : the secrets of building lifelong client loyalty
Sobel, Andrew - 2003
Persistent link: https://www.econbiz.de/10004766086
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Loyalty marketing for the internet age : how to identify, attract, serve and retain customers in an E-commerce environment
Sindell, Kathleen - 2001
Persistent link: https://www.econbiz.de/10004731949
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Indispensable : how to become the company your customers can't live without
Calloway, Joe - 2005
Persistent link: https://www.econbiz.de/10004827186
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The culting of the brands : when customers become true believers
Atkin, Douglas - 2004
Persistent link: https://www.econbiz.de/10004799700
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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R. - 2006 - 1. ed.
Persistent link: https://www.econbiz.de/10004806820
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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R.; Bell, Bilijack R. - 2003 - 1. ed.
Persistent link: https://www.econbiz.de/10004784631
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Customers that count : how to build living relationships with your most valuable customers
Cram, Tony - 2001
Persistent link: https://www.econbiz.de/10004749019