Although older American spend increasingly large sums of money on goods and services, it is widely believed by financial service providers and retailers that these individuals make relatively little use of credit cards. Using a large national sample of respondents from different age groups,...

Given the proliferation of the credit card industry in today’s US households, and the aggressive promotional tactics employed to get college students to sign on as customers, this exploratory study takes a look at the credit card activity of college students at one Midwestern campus. The...

Presents a set of quality measures which can be used to evaluate the effectiveness of credit scoring models. These measures comprised standard performance statistics in order to ensure widespread applicability. Calculates quality measures for actual scoring models in place at a Canadian bank.

Purpose – The purpose of the paper is to identify the determinants of the probability of living beyond one’s means. The paper also explores the coping mechanisms of those financially distressed as well as the debt taking behaviour of consumers. Design/methodology/approach – The study uses...

Some sections of society have expressed concerns that consumer debt has risen to a dangerous level. However, there is little evidence regarding how consumers themselves feel about debt. This paper reports up‐to‐date findings from the International Institute of Banking and Financial...

Purpose – This paper examines the activities carried out in the UK by credit refer agencies, current business practices, and the legal standing of credit reporting. Design/methodology/approach – Legal analysis that aims to demonstrate that the current legal framework is inadequate. Findings...

Credit is usually regarded as a minor determinant of customer patronage although it may clinch deals when other components of the marketing mix appear equally attractive. The role and determinants of trade credit policy in general are examined before focusing on the credit decision in...

Consumers tend to have problems interpreting cost information, such as the annual percentage rate (APR), pertaining to loans. Students were used to test people's spontaneous estimates of loan cost when only the payment pattern was known, but not the APR or the total finance charge (FC)....