In this era of intense competition, both world-wide and domestic, business firms of all sizes and varieties are concerned with the market-share figures they achieve in the marketplace to predict the volume of production and demand forecasts of spare parts. Buyers' purchase frequency varies with...

Academic Entrepreneurship in the last three decades has risen to greater heights. There are various reasons too. Indian's education sector has been undergoing sea changes in these decades. Every state has been opening up and there has been a plethora of institutions established. In the process,...

The current study systematically and thoroughly reviewed the extant literature on e-service quality research to examine 1) how e-service is defined by researchers, 2) how e-service quality is defined by researchers, 3) what e-service quality scales and dimensions have been identified, 4) what...