Zusammenfassung Der Wettkampf auf dem touristischen Markt wird immer härter, sodass Mitarbeiter und besonders deren soft skills zum entscheidenden Faktor für die Gästezufriedenheit werden. Was verlangt dieser Anspruch von den Mitarbeitern, wie gehen diese mit den Anforderungen um und was...

Zusammenfassung Der Beitrag untersucht das Bild der Deutschen vom Gardasee in der Phase der Durchsetzung des Massentourismus in der zweiten Hälfte des 20. Jahrhunderts. Der Gardasee war eine der ersten Auslandsdestinationen und ein wichtiges Scharnier zwischen Bildungs- und Badeurlaub, Alpen-...

Abstract This study compares industrial production and gross value added in volume terms in the euro area and euro area countries, because real GDP growth signals from industrial production growth might be misleading and earlier released industrial production growth is not one-to-one translated...

Purpose The purpose of this study is to investigate the effect of the Trans-Anatolian Natural Gas Pipeline Project (TANAP) on industrial production in Turkey. The TANAP is a project which ensures the security of the country’s natural gas supply and encourages a decrease in energy prices. So,...

The effects of the minimum wage on employment in Western economies are relatively uncontroversial. The introduction of a minimum wage in Czechoslovakia at the start of the transition, and its increase one year later, gives the opportunity to evaluate to what extent its effects on employment seem...

Consumers in developing countries often complain that the quality of locally manufactured consumer goods is far below their expectations. The general remedies suggested to improve product quality are to adopt the latest quality control concepts that are being applied in more industrialised...

Purpose – In all existing theoretical papers on causality it is assumed that the lag length is known a priori. However, in applied research the lag length has to be selected before testing for causality. The purpose of this paper is to suggest that in investigating the effectiveness of various...

Purpose The purpose of this paper is to analyze the extent to which major US airlines respond to one another in quality of service improvements. Design/methodology/approach Utilizing monthly data, the authors estimate a five-equation vector autoregressive model to determine which airline leads...