Publications continue to affirm that there are no agreed definitions or conceptual frameworks for co-production and co-creation in relation to public services. Consequently, across and within academic and grey literature lie many examples of confusion and contradictions. These hinder insightful...

Offering full information and efficient public services is a permanent challenge for cities concerned with citizens' quality of life and effective municipal management. The objective of this study is to describe and assess the digital city projects in Chicago (USA) and Curitiba (Brazil), using...

Over the past decade, authorities invested highly in public service provision over the Internet via portals. Back office systems of authorities collect and store data entered by citizens and enterprises to support decision-making by civilians. The data represents both the state of citizens and...

This paper presents data and analysis suggesting that immigration as an issue has ramified on to a broader policy agenda than "just" immigration. We show that, controlling for a wide range of political and demographic variables, those who say that immigration is the most important problem facing...

This research looks into how well the priorities of third party logistics providers in the UK are aligned to that of their customers and how these priorities change dependent upon industry segment and size. Additionally, it looks into how the levels of information communication technology (ICT)...

Information technology (IT) tends to be viewed as ancillary to core government functions. Consequently, IT is often outsourced to the private sector. Unfortunately, there is a long line of failed outsourced projects. This article uses two New Zealand case studies, the particularly public failure...

Global software development exposes projects to the challenges arising from geo-cultural spread of the team and delegation of project ownership. Therefore, risk management in global software development receives attention from many researchers today. The primary focus in this paper is an...

Computer Mediated Communication (CMC) is providing businesses with the means of assembling virtual teams comprising of members in diverse locations. However research shows that virtual team dynamics are different from face to face dynamics. Recent research adds force to the view that conflicts...