Purpose – The purpose of this paper is to examine the status quo of environmental management in the Austrian road freight transport sector. Different environmental practices are analyzed and the influence of attitudes and firm size is evaluated. Design/methodology/approach – A multi‐step...

Purpose – The purpose of this paper is to investigate empirically how information and communication technologies (ICT) can contribute to reduction of CO 2 emissions in road freight transport and to identify opportunities for further improvements. Design/methodology/approach – This research...

Purpose – The purpose of this paper is to assess the extent to which the measures outlined in frameworks for guiding CO 2e emissions reduction in road freight transport in the academic literature are actually being realised at a practical level. Design/methodology/approach – A qualitative...

Purpose – Road freight carbon dioxide (CO 2 ) emissions are determined by a complex interaction between shippers and hauliers within the boundaries set by regulations and economic factors. It is necessary to gain understanding about the various driving forces and trends affecting these to...

Purpose – The purpose of this paper is to develop a measure that links the causes and consequences of disruptions in freight transport operations. Such a measure is needed to quantify the scale of impact and identify the root causes of disruptions. Design/methodology/approach – In order to...

Purpose The purpose of this paper is to explore how process management (PM) can support small- and medium-sized enterprises (SMEs) in pursuing sustained competitive advantage. For this purpose, a dynamic capabilities (DC) lens was used. Design/methodology/approach A narrative literature review...

Purpose – The purpose of this study is to benchmark the use of process improvement techniques among US health care organizations that won the Malcolm Baldrige National Quality Award. Design/methodology/approach – The applications from 13 Baldrige award winning health care organizations were...

In culturally homogeneous groups there is a greater likelihood that values, including ethics values, of individual group members will coincide. Due to globalisation, changing demographics, and a desire for increased diversity, corporate cultures are becoming less homogeneous, thus increasing the...

Presents the empirical findings regarding the ethical attitudes of business people in four culturally and economically different countries (Russia, Slovenia, Turkey, and the United States) based on the assumptions of integrative social contracts theory. Given the quality of institutions in the...