Measuring supply chain performance is an important business success factor in today's competitive environment and continuous improvement culture. Several models have been developed for this purpose, however, such models lack standardized language and are not well known in the developing...

Academic Entrepreneurship in the last three decades has risen to greater heights. There are various reasons too. Indian's education sector has been undergoing sea changes in these decades. Every state has been opening up and there has been a plethora of institutions established. In the process,...

The current study systematically and thoroughly reviewed the extant literature on e-service quality research to examine 1) how e-service is defined by researchers, 2) how e-service quality is defined by researchers, 3) what e-service quality scales and dimensions have been identified, 4) what...