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Zusammenfassung Gütesiegel sind ein Versuch, angebotene Wellnessleistungen transparenter und vergleichbarer zu machen und dem Kunden die Kaufentscheidung zu erleichtern. Der vorliegende Artikel stellt dar, welchen Nutzen Gütesiegel für touristische Anbieter von Wellnessleistungen haben....
Persistent link: https://www.econbiz.de/10014624402
Zusammenfassung Die Erlebnisorientierung der Kunden stellt auch die Tourismusbranche vor neue Herausforderungen. Der Beitrag beschäftigt sich mit der Bedeutung von Erlebnisqualität für eine Urlaubsreise und beantwortet die Forschungsfragen, wodurch sich Erlebnisqualität messen lässt und...
Persistent link: https://www.econbiz.de/10014624454
framework for bringing quality to life. Both careful performance planning and process innovation are required to elaborate a …
Persistent link: https://www.econbiz.de/10014800492
Proposes that the improvement of an existing quality management system (QMS) through flexibility and innovation will … organization to take on these challenges and to implement change and innovation. It is therefore necessary to develop the …
Persistent link: https://www.econbiz.de/10014801142
product innovation. It addresses the apparent tension between quality management and innovation management and seeks empirical … support for the proposition that quality management resources can be used to support strategic innovation. Based on resource … capability, and process improvement capability – and assesses the role of these resources in the success of product innovation …
Persistent link: https://www.econbiz.de/10014791437
Persistent link: https://www.econbiz.de/10014753189
Purpose – This paper seeks to point out the relationship between women leadership and their role in the transformation of university organizations, on the basis of eight case studies analysed in the framework of a broader research on women who occupy high‐managerial posts in Spanish...
Persistent link: https://www.econbiz.de/10014744131
members using quality processes, and argue that a structured, quality approach to engaging staff in improvement and innovation … based material and includes the author's opinion and interpretation. The integral focus is on encouraging innovation from … organisation. The case study organisations featured have found that introducing new methods of innovation can provide a manageable …
Persistent link: https://www.econbiz.de/10014755445
-on leadership, internal as well as external networking, innovation processes over time alternately organized as a separate project … identified as overall enablers for innovation and two complement previously identified enablers. Originality/value The article …
Persistent link: https://www.econbiz.de/10014802621
Purpose – The purpose of this paper is to explore the phenomenon of innovation in the current Swedish governmental … administration system. More specifically, the paper explores the current understanding within the system of what innovation is, as … well as why and how it should be achieved. Innovation is currently at the top of many agendas worldwide: not only in the …
Persistent link: https://www.econbiz.de/10014802655