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Nutzen von Gütesiegeln für touristische Anbieter von Wellnessleistungen

Voshage, Ina - In: Zeitschrift für Tourismuswissenschaft 7 (2015) 2, pp. 223-230

Zusammenfassung Gütesiegel sind ein Versuch, angebotene Wellnessleistungen transparenter und vergleichbarer zu machen und dem Kunden die Kaufentscheidung zu erleichtern. Der vorliegende Artikel stellt dar, welchen Nutzen Gütesiegel für touristische Anbieter von Wellnessleistungen haben....

Persistent link: https://www.econbiz.de/10014624402

Entwicklung eines Modells zur Messung der Erlebnisqualität einer Urlaubsreise

Schnorbus, Linda - In: Zeitschrift für Tourismuswissenschaft 9 (2017) 2, pp. 249-276

Zusammenfassung Die Erlebnisorientierung der Kunden stellt auch die Tourismusbranche vor neue Herausforderungen. Der Beitrag beschäftigt sich mit der Bedeutung von Erlebnisqualität für eine Urlaubsreise und beantwortet die Forschungsfragen, wodurch sich Erlebnisqualität messen lässt und...

Persistent link: https://www.econbiz.de/10014624454

Zur Kontextualisierung der Unternehmenskultur als Führungsgröße international operierender Hotelunternehmen: Theoretische Fundierung und empirische Erkenntnisse

A.Gardini, Marco - In: Zeitschrift für Tourismuswissenschaft 10 (2018) 2, pp. 185-210

Führungsansätzen nimmt in der internationalen Managementliteratur dabei die Unternehmenskultur ein, im Sinne einer normativen Steuerung … Unternehmenskultur als Führungsgröße in der internationalen Hotellerie einer theoriegeleiteten Kontextualisierung unterzogen. Ziel ist … dabei, den Zusammenhang zwischen den Besonderheiten der Hotellerie und der Unternehmenskultur im Hinblick auf das Management …

Persistent link: https://www.econbiz.de/10014624480

The QUAIL Framework: Quality Assurance for Information Literacy Projects

Georgiadou, Elli; Siakas, Kerstin; McGuinness, Claire; … - In: International Journal of Human Capital and Information … 8 (2017) 2, pp. 93-105

Successful transfer and sharing of knowledge rely mainly on social attitudes, behaviours and networks, rather than ICT-based networks. The availability of Information and Communication Technologies (ICTs) facilitates the management of projects in general. ICTs are central to both managing...

Persistent link: https://www.econbiz.de/10012045119

Health Information Technology and Quality Management

Ruffin, T. Ray - In: International Journal of Information Communication … 8 (2016) 4, pp. 56-72

Even in healthcare and health information technology change will not vanish or disperse. Technology, civilization, and creative thought will drive this force increasingly forward. Health care managers will continue being judged on their ability to efficiently and effectively manage (Patton &...

Persistent link: https://www.econbiz.de/10012045373

Mathematical Models in Quality Engineering: Applications to Project Management

Ifrim, Ana Maria - In: International Journal of Innovation in the Digital … 8 (2017) 3, pp. 18-34

The present paper deals with the factors that contribute to assuring the quality of the processes involved in project management. The novelty of the approach consists in the fact that the project management processes are analysed with the help of quality indicators in case of time variance. By...

Persistent link: https://www.econbiz.de/10012045456

Mehr Iran Bank's Performance Evaluation Using EFQM Excellence Model: A Case Study of Alborz Province Branches

Abdolshah, Mohammad; Moghimi, Mostafa; Azin, Mariam; … - In: International Journal of Productivity Management and … 4 (2016) 1, pp. 15-27

The role of assessment systems in organizational excellence today is well-known in the business world. Performance assessment in organizations to identify strengths and weaknesses to make optimal use of resources has special significance. The changing needs of customers and stakeholders,...

Persistent link: https://www.econbiz.de/10012047119

Quality and Process Management Systems in the UAE Maritime Industry

Glykas, Michail; George, Johnichan - In: International Journal of Productivity Management and … 5 (2017) 1, pp. 20-39

The growing maritime industries in the global economy signify the need for applying the science of quality management systems to study the interdisciplinary nature of products and services offered by this sector. In particular, considering the strategic location and liberal trade policies, the...

Persistent link: https://www.econbiz.de/10012047126

Risk Based Thinking and Contingency Modeling in Leadership and Administration for Quality Management in Higher Education

Jasmine K.S. - In: International Journal of Risk and Contingency … 7 (2018) 4, pp. 68-89

Risk based thinking is the core aspect to avoid or reduce the undesired effects and promote continual improvement for any organization, especially in the field of higher education. Preventive action becomes an automatic process when a management system is risk-based. The contingency approach to...

Persistent link: https://www.econbiz.de/10012047290

Transition to ISO 15189 : 2012 for Cytopathology Laboratories Part 3: Risk Analysis and Management

Vavoulidis, Eleftherios; Archondakis, Stavros; … - In: International Journal of Reliable and Quality … 5 (2016) 3, pp. 42-61

Modern cytopathology has advanced from the point when conventional Pap testing was adequate enough for medical diagnosis thanks to the implementation of the latest Laboratory Diagnostics. No matter how well-structured a cytopathology laboratory may be, it is still subjected to potential risks...

Persistent link: https://www.econbiz.de/10012047302