Information and communication technology (ICT) including broadband networks, cloud computing, a variety of mobile devices, point-card systems, and “virtual coins” can induce complicated situations concerning customer management. In particular, billing management is very critical, and it is...

The new generation of wearables, marketed as consumer electronics products, can be interpreted as a sign of radical innovation leadership from mobile device producers. Since the appearance of the iPhone –and also later of the iPad-, terminal vendors had lost traction as triggers of innovation...

As one of the typical emerging markets, China's 3rd generation (3G) mobile communications service is proliferating rapidly recently, and great potentialities are expected in the market. Thus the strategy to improve the share in the emerging 3G service market appears to be an important topic for...

Standardization is a crucial enabler of global business of Information and Communications Technologies. Convergence of the underlying networking paradigms of licensed Mobile Communication and license exempted Internet has made progress but full integration is still far from being complete. For...

Globally, the advancement of mobile technology and the growing number of mobile phone users has promoted the boom in mobile health services. The influence of mobile technology has, in fact, made healthcare delivery more accessible, affordable and effective today. Consumers are thus increasingly...

Cloud-based digital transformation is having a profound impact on new and incumbent information technology service providers. In transitioning from traditional to cloud-based service provision, some IT service providers are experiencing substantial difficulties in realizing effective business...

This case story covers the exciting journey of three growth organizations and how they applied the Global University Alliance developed Business Ontology and various enterprise standards to innovate and transform their organization. The paper does so by firstly elaborating on the theory, then it...

The rapid-pace development in mobile technology offers tremendous opportunities for both the public and private sector in healthcare domain. Unlike other forms of communications, e.g., the Internet, increasingly ubiquitous use of mobile technology and devices allow mobile health and wellness...

Smart cities have attracted an increasing international scientific and business attention and an enormous niche market is being evolved, which engages almost all the business sectors. Being engaged in the smart city market is not free-of-charge and corresponding investments are extensive, while...

Existing literature on control in software development context considers only the principal-agency relationship between controller and controlee. However, the principal-agency relationship cannot be assumed between ecosystems leader and partners, which are independent organizations. This paper...