Purpose: Regular surveys by the Malta Hotels & Restaurants Association indicate a substantial improvement in the financial performance of five-star hotels in Malta in recent years. Therefore, the purpose of this paper is to investigate if this positive performance is primarily due to customer...

Purpose: The purpose of this study is to examine the portfolio of knowledge transfer (KT) activities in 162 UK higher education institutions. In doing so, this study creates an index and ranking, but more importantly, it identifies specific groupings or strategic profiles of universities...

Purpose: This study investigates a production process that requires N kinds of components for the production of a finished product. The producer orders the various kinds of components from different suppliers and receives the orders in lots at the beginning of each production cycle. Similar to...

Purpose: Facility location and re-location decisions are critical managerial decisions in modern supply chains. Such decisions are difficult in this environment as managers encounter uncertainty and risks. The study investigates establishing or moving distribution facilities in the global...

Purpose: This study aims to examine the extended effects of corporate (ir)responsibilities in supply chains. More specifically, the authors compare the impact of social and environmental initiatives and failures in the reputational capital of supply chain partners. The authors investigate how...

Purpose: Prior research shows that universities differ in the knowledge exchange (KE) activities they pursue, but little is known about universities’ strategies regarding their portfolio of KE activities. The purpose of this paper is to explore the KE strategy of UK universities in specific...

Purpose: The new coronavirus is a highly infectious disease with mutating variants leading to pervasive risk around geographies and public health system. The economy has been suffering due to the strategic lockdown adopted by the local administrative bodies, and in most of the countries, it is...

Purpose – Performance appraisal is one of the most critical and indispensable human resource practices for organisations. However, it generates dissatisfaction among employees as it is often viewed as complex and ineffective. The purpose of this paper is to present a new performance management...