Franceschini, F.; Galetto, M.; Pignatelli, A.; Varetto, M. - In: Benchmarking: An International Journal 10 (2003) 3, pp. 246-260
Outsourcing is a management approach by which an organization delegates some non‐core functions to specialized and efficient service providers. In the era of “global market” and “e‐economy”, outsourcing is one of the main pillars of the new way to conceive the relationships among...