Purpose – The changing nature of corporate real estate (CRE) management and the realignment of its goals has meant that about a third of corporations have now outsourced much of their facilities management activities. The purpose of this paper is to explore the experiences of successful real...

Purpose – Porter's value chain has been a keystone of strategic analysis. However, because of processes associated with economic globalization: outsourcing, brand marketing and “knowledge economy” phenomena, value drivers have changed dramatically over the last 20 years. The added‐value...