Ruffini, Frans A.J.; Boer, Harry; van Riemsdijk, Maarten J. - In: International Journal of Operations & Production Management 20 (2000) 7, pp. 860-879
practitioners need up‐to‐date, comprehensive and sufficiently detailed organisation design theory. However, 27 case studies aimed at … identifying and explaining design performance relationships produced results that could not be explained using organisation theory … (OT), while operations management (OM) theory did not provide much help either. OM, because the discipline lacks good …