This article reports on a recent study of personnel management in the life insurance industry. Until recently the industry has enjoyed a comparatively untroubled expansion largely because of the investment‐seeking surplus incomes of an increasingly affluent population and the market protection...

This article presents a research framework that understands any management innovation, such as total quality management (TQM), as discursive knowledge that can have certain power effects. It may transform individuals into subjects that secure some sense of their own meaning and identity through...

This article reports on some of the research findings of a two year study on equal opportunity commissioned by the Department of Employment. Although initially conceived as an investigation of “successfully” operating equal opportunity policies in private industry, the research data...

The central concern of this monograph is to generate an understanding of the processes of control in industrial relations. Traditionally, the literature has tended to merely reflect the instrumental interests of management and has thus been preoccupied with the problem of improving the...

Purpose – This paper aims to illustrate how open innovation is implemented in practice in a large multinational corporation and to discuss how masculine discourses of rational control and competition are reinforced during such a process. Design/methodology/approach – An exploratory single...

Marketing has traditionally deployed the rhetoric of consumer sovereignty and the efficiency of market relations to legitimize its role as an academic discipline and as a management practice. Draws on theoretical reflections and empirical field work in financial services to question elements of...

Purpose – The purpose of this paper is to challenge the dominance of the mainstream discourse and practice of diversity management (DM) by identifying and problematizing three distinct but related issues that it encompasses: first, its tendency to displace all alternative approaches; second,...