The ethics of recent productivity improvement strategies requires an open and inclusive dialogue among diverse stakeholders, as well as customer-based accountability. By contrast, the expertise of managers in the past tended to drive a public productivity improvement process that involved little...

Discusses the purposes, structure, processes, and pitfalls associated with government‐business alliances built through very broad‐based strategic planning. The need for these aliances often arises from issues or threats that neither party can resolve by itself. Geovernment and business...