Purpose – The purpose of this paper is to analyze the effectiveness of one of the more widespread techniques for personnel development and training: coaching. This technique in the business context entails boosting of a manager's capabilities so as to improve business results through a...

Purpose – Using a unique dataset of a commercial microfinance institution (MFI) in Madagascar, the purpose of this paper is to investigate how credit access probabilities and loan volume rationing magnitudes for farmers change if the MFI switches to offer flexible microfinance loans, which can...

Purpose – The purpose of this paper is to determine the gender buying patterns of German tourists travelling on coach tours while visiting South Africa. Design/methodology/approach – The paper is based on quantitative research methodologies and descriptive statistics were used to determine...

Purpose – The purpose of this study is to investigate the effects of nature and a range of institutional sources of start-up finance on micro and small enterprises' (MSEs) productivity growth in Ghana. Design/methodology/approach – Using a unique non-farm household enterprise survey data...

Purpose – The purpose of this research is to assess the Open Archival Information System (OAIS) model from the perspective of small organisations and to offer a tentative methodology for the provision of a standard framework to serve the movement and preservation of digital materials and...

Purpose – The aim of this study is to address the question of how to provide the appropriate learning environment and experience to foster an entrepreneurial attitude and capture the enthusiasm to shape the future change‐makers in enterprise, entrepreneurship and small business within the...

Purpose – The study is designed to explore the importance of appropriate marketing strategies for sustainability of small firms in India, a developing economy. Design/methodology/approach – A framework based on accepted definition of marketing strategy was developed which could notionally...

The goal is to manage the key value‐added processes from the “suppliers' supplier to the customers' customer.” Such end‐to‐end supply chain integration is very rare; however, many companies actively strive to implement initiatives in the areas of new product development, cycle time...

Purpose – This paper aims to examine the changing attitudes to diagnostic benchmarking tools of UK business advisors over the last five years, during a period of considerable restructuring in business support, aimed at focusing support on small business and start‐ups....

Purpose – The purpose of this paper is to test the feasibility of using a biodata inventory to measure service‐orientation – one's disposition to be helpful, thoughtful, considerate, and cooperative – across cultures in a sample of 1,324 owners of businesses. Design/methodology/approach...